Shipping

All orders are processed in an expedited manner. Shipping is always for the customers account and will be charged accordingly. If you wish to expedite an order, the expediting shipping fee is borne by the customer. In order to expedite, please contact Aroma by email at ginny@easternendelectronics.com 

Eastern End Electronics currently offers 3 shipping methods from our New York warehouse:

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Ground

Delivery occurs in 3 to 6 business days after processing begins, pending availability and credit card verification. Please allow additional processing time during promotional events. Ground delivery to Hawaii and parts of Alaska may take more than 7 business days. You may choose to select Two Business Day or Next Business Day air services for expedited delivery. At this time we do not offer Saturday delivery.

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Two Business Day

Delivery occurs in 2 to 3 business days after processing begins, pending availability and credit card verification.

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Next Business Day

Delivery occurs the next business day (excluding holidays) if placed by 12 PM ET, pending availability and credit card verification.

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Returns

Eastern End Electronics is certain that you will be satisfied with the quality. In order to request a return, please submit a request for an RMA returned within 7 days of purchase. For arrangements of the return shipping if applicable, please contact ginny@easternendelectronics.com to process your return.

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Method of refund

To the same form of payment used, or store credit

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Product condition

The product must be return in the same condition as received. 

 

Charges

The customer is responsible for the costs incurred to return the product. Please contact ginny@easternendelectronics.com to process your refund.